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Join Our Fast-Paced, Problem-Solving Culture to We've Got the Passion and Dedication to Make a Difference

Join Our Fast-Paced, Problem-Solving Culture

Roundstone enables employers to gain control of their health benefit spend through our proven health insurance solution — a self funding strategy popular with large Fortune 500 firms that we make accessible to small and midsize businesses. Learn more about Roundstone’s history and core values to better understand what inspires our team to work so hard.

 

As a growing company, we are always looking for talented, enthusiastic and hard-working people to join our team. Complete our 2-minute questionnaire to join our employment pipeline and we’ll keep you informed of job openings that may be a good fit for you.

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If you feel your talent and skills fit with our fast-paced, problem-solving culture, please send your resume to hr@roundstoneinsurance.com.

Current Positions Available:

Accountant
Building Maintenance Manager
Claims Adjuster - Stop Loss
Data Analyst
Medical Claims Examiner
Member Benefits Specialist
Policy and Contract Administration Specialist
Relationship Manager

Accountant

Position Title: Accountant

Location: Lakewood, Ohio

Description:

Roundstone Management, Ltd. is an Ohio based company that is seeking an experienced bookkeeper/Staff accountant with insurance/reinsurance experience, to assist the Accounting Department with its fast-growing captive management service operations.

Key Responsibilities:

(1) Process and record premium remittances, claims activity, and adjusting entries in Quickbooks and ESL.

(2) Identify, record, reconcile and maintain records relative to premium receipts for 500+ customers.

(3) Communicate with and resolve premium discrepancies with external business partners.

(4) Assist in the processing of claim payments to external business partners.

(5) Assist in the preparation of routine and ad-hoc analysis and reports for senior management.

Qualifications:

(1) 5-7 years of relevant experience

(2) Bachelor’s or Associate’s degree in Accounting

(3) Analytical thinker and problem solver

(4) Ability to effectively multi-task

(5) Results and team-oriented

(6) Self-motivated & highly responsible

(7) Strong attention to detail, high degree of accuracy & strong organizational skills

(8) Proficiency in all Microsoft Office applications and Quickbooks

(9) Excellent written and oral communication skills

(10) Experience in the insurance industry

To the qualified Accountant, we offer:

(1) Named a 2019 and 2020 Top Work Place, as well as 2018, 2019 and 2020 Inc. 5000 fastest growing companies, Roundstone embraces a fast-paced, innovative, and engaged atmosphere where collaboration and accountability are the standards.

(2) Excellent compensation commensurate with experience and performance.

(3) Comprehensive life, health, and dental benefits.

(4) Participation in Profit Goal bonus plan.

(5) 401K plan with employer match.

(6) Reimbursement for education, association membership, and licensure expenses.

About us:

Most businesses feel trapped by the rising cost of their health care insurance. At Roundstone, we offer a unique solution that controls cost and returns the savings to the employers. Having experienced double-digit growth for the past several years, Roundstone’s success has been the result of delivering cost transparency, control of plan features and innovative cost containment strategies. Roundstone’s insurance solution provides substantial savings to both employers and their employees.

Named a 2019, 2020 Top Work Place, as well as 2018, 2019, 2020 Inc. 5000 fastest growing companies, Roundstone embraces a fast pace, innovative and engaged atmosphere where collaboration and accountability are the standards.

To apply to this position, please take our mandatory 7-10 minute survey (link below) and submit your resume/cover letter and salary requirements below.

Click Here to Take Survey

Submit my Resume

Building/Maintenance Manager

Position Title: Building/Maintenance Manager

Location: Lakewood, Ohio

Roundstone is seeking a Building/Maintenance Manager to maintain the facility. Your responsibilities will include maintaining the mechanical, electrical, plumbing, HVAC, and property grounds.  Additional duties:

Exterior Duties:

— Pick-up debris around building

— Take Blue Recycling cans to the curb on Tuesday evenings for Wednesday pick-ups

— Water planters/landscaping (Summer months)

— Clean gutters on flat roofs on the 1st of every month

— Spread salt at doorways during Winter months

— Set out and take in outdoor furniture

— Sprinkler system

— Doorway windows

— Christmas decorations

— Change furnace filters on roof

Interior Duties:

— Replace light bulbs throughout building

— Take recycling out to blue cans

— Fix minor issues (toilets, locks, doors)

— Transfer packages throughout building via a dolly

— Handle quotes from contractors on major projects

— Meet w/contractors

— Change furnace filters 2x per year

— Keep up on any maintenance type issues in building

— Christmas decorations

— Set-up table/chairs for events

This is a “hand’s on” position and ideal for a retired individual looking to stay busy on their own schedule.  The building is a renovated church built in the 1920’s.   As the Building/Maintenance Manager, you will ensure that this classic building functions seamlessly as a modern office.

This position is 7-10 hours per week. You will be needed at the building on a daily basis, but there can be some flexibility with specific hours.

Experience:

(1) Prior experience with the maintenance of older buildings is strongly preferred.

(2) Having your own tools is a plus.

Key Skills:

(1) Working knowledge of building facilities.

(2) Ability to perform standard repairs and maintenance.

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Claims Adjuster - Stop Loss

Position Title: Claims Adjuster – Stop Loss

Location: Lakewood, Ohio

Roundstone is a captive and specialty insurance program manager delivering innovate risk management solutions. When insurance and business advisors need expertise and creative strategies for their clients, they turn to Roundstone. We’re adding to our growing team to help deliver on our motto – Turning Risk into Results.


As a Claims Adjuster in Roundstone’s medical expense stop loss program, you will review and audit claim submissions to determine appropriate reimbursement. Your ability to timely process claims in an accurate manner, communicate with third-party administrators, and ensure proper cost containment will be primary objectives of this position. Roundstone claim adjusters review numerous health plan, coverage, and policy documents to ensure proper reimbursement. A key to success is the ability to see the big picture of the claim process while understanding small pieces of data and how the picture all fits together.


We’re looking for someone who is inquisitive and will dig for answers. Roundstone is a growing organization and the opportunity for advancement is available.


Key Skills:

  • Precise attention to detail.
  • Understanding of health benefit participation, policy documentation, and reimbursement eligibility.
  • Proficiency in all Microsoft Office applications.
  • Familiarity with learning new software systems.
  • Ability to manage tasks in order to meet deadlines.


Education and Experience:

  • Bachelor’s degree preferred.
  • Experience processing, reviewing, or auditing stop loss, health benefit, or workers’ compensation claims strongly preferred.
  • In lieu of claim adjusting experience, experience with a third-party administrator desired.


We’re dedicated to building a passionate and motivated team to support the double-digit growth we’ve seen over the past several years. To fulfill our mission, we have four core values that align and inspire us and are supported by our actions. If these speak to you, then please explore your fit for the role below and reach out to us:

  • Live Well: Be healthy and bring positive energy to all you do.
  • Work Smarter: Challenge mediocrity. Be in the business of getting things done, better.
  • Own it: Accountability is our middle name. Be on time, do what you say, and finish what you start.
  • Stay Curious: Always be learning. See opportunity everywhere and have a drive to know.


Named a 2019, 2020 Top Work Place, as well as 2018, 2019, 2020 and 2021 Inc. 5000 fastest growing companies, Roundstone embraces a fast pace, innovative and engaged atmosphere where collaboration and accountability are the standards.


To apply to this position, please take our mandatory 7-10 minute survey (link below, please cut and paste into your browser should it not take you to the survey) and email your resume/cover letter and salary requirements to hr@roundstoneinsurance.com


Click Here to Take Survey

Submit my Resume

Data Analyst

Position Title: Data Analyst

Location: Lakewood, Ohio

Description:

As the Data Analyst, you will be responsible for managing, compiling and interpreting Roundstone’s data. A primary focus will be to provide management with statistical findings and conclusions based on your analysis. You will support all departments with key insights developed through a review of internal information, provider data, and third-party administrator reports.

The majority of time will be spent with our medical stop loss program, although contribution to all Roundstone programs is expected. Consequently, experience with healthcare data analytics or health insurance data would be valuable.

Education and Experience:

(1) Bachelor’s degree is required. A major in Math, Statistics, Actuarial, Economics, Business, Finance or related field is strongly preferred.

(2) 3+ years of analytical or reporting experience required.

(3) Prior insurance or healthcare experience is preferred, but other relevant experience will be considered.

(4) Prior experience managing project implementations is preferred.

Key Skills:

(1) Analytical thinker and creative problem solver.

(2) Ability to articulate data trends to all staff.

(3) Proficiency in Microsoft Office is required; Advanced Excel preferred.

(4) Proficient in SQL is required; Power BI and current analytic tools is a plus.

(5) Strong attention to detail with excellent organizational skills.

(6) Strong customer service and communication skills, including written and verbal communication.

(7) Able to work in cross-functional teams as well as independently.

(8) Self-motivated.

To the qualified Data Analyst, we offer:

(1) Named a 2019 and 2020 Top Work Place, as well as 2018, 2019 and 2020 Inc. 5000 fastest growing companies, Roundstone embraces a fast-paced, innovative, and engaged atmosphere where collaboration and accountability are the standards.

(2) Excellent compensation commensurate with experience and performance.

(3) Comprehensive life, health, and dental benefits.

(4) Participation in Profit Goal bonus plan.

(5) 401K plan with employer match.

(6) Reimbursement for education, association membership, and licensure expenses.

About us:

Most businesses feel trapped by the rising cost of their health care insurance. At Roundstone, we offer a unique solution that controls cost and returns the savings to the employers. Having experienced double-digit growth for the past several years, Roundstone’s success has been the result of delivering cost transparency, control of plan features and innovative cost containment strategies. Roundstone’s insurance solution provides substantial savings to both employers and their employees.

Named a 2019, 2020 Top Work Place, as well as 2018, 2019, 2020 Inc. 5000 fastest growing companies, Roundstone embraces a fast pace, innovative and engaged atmosphere where collaboration and accountability are the standards.

To apply to this position, please take our mandatory 7-10 minute survey (link below) and submit your resume/cover letter and salary requirements below.

Click Here to Take Survey

Submit my Resume

Medical Claims Examiner

Position Title: Medical Claims Examiner/Customer Service Specialist

Location: Lakewood, Ohio

Bywater, a subsidiary of health benefit insurance underwriter Roundstone, is a full service third party administer focused on the small and middle market. We’re dedicated to building a passionate and motivated team to support the double-digit growth we’ve seen over the past several years.

We want to create a better experience in the health insurance industry, offering employers cost-savings solutions that don’t disrupt employee healthcare preferences. Our clients are companies like us, and their employees are people like us. We believe they deserve something better and are growing our team to deliver it.

General Statement of Duties:

— Ability to read, understand, and communicate medical benefits according to SPD language;

— Prompt and timely processing of claims accurately according to established expectations (150 claims per day);

— Process claims in accordance with benefit contracts, plan policies, and production/quality requirements;

— Prior to claim adjudication, establish proof of loss by reviewing and understanding medical documentation; assembling additional information as required from outside sources, including claimant, physician, employer, hospital, and other insurance companies; initiating or conducting investigation of questionable claims;

— Request and follow-up on additional information as needed for incomplete claims, to include but not limited to COB, accident investigations, eligibility, etc.;

— Familiar with and understands various fee schedules;

— May include but are not limited to: processing claims, claim system testing, over/under payments and special projects.

Skills and Qualifications:

— Knowledge of TPA administrative services, policies, procedures and systems, testing of plan setup;

— 3+ years experience processing Medical, Dental, Vision claims applying appropriate benefits;

— Certified in Medical Terminology I, II and ICD9/10 knowledge;

— Excellent verbal, communication, and written skills with strong organizational and research skills;

— Proficiency in Microsoft Office (Word, Excel and Access);

— Must be detail-oriented, have ability to work well under pressure, and handle multiple tasks with deadlines;

— Bilingual (English/Spanish) skills a plus.

To the qualified Medical Claims Examiner, we offer:

(1) Excellent compensation commensurate with experience and performance

(2) Comprehensive life, health and dental benefits

(3) Participation in Profit Goal bonus plan

(4) 401(k) plan with employer match

(5) Reimbursement for education, association membership, and licensure expenses

Named a 2019, 2020 Top Work Place, as well as 2018, 2019 and 2020 Inc. 5000 fastest growing companies, Roundstone embraces a fast-paced, innovative, and engaged atmosphere where collaboration and accountability are the standards. 

To apply to this position, please take our mandatory 7-10 minute survey (link below) and submit your resume/cover letter and salary requirements below.

Click Here to Take Survey

Submit my Resume

Bywater Member Benefits Specialist

Position Title: Bywater Member Benefits Specialist

Location: Lakewood, Ohio

 

Bywater, a subsidiary of health benefit insurance underwriter Roundstone, is a full service third party administer focused on the small and middle market. We’re dedicated to building a passionate and motivated team to support the double-digit growth we’ve seen over the past several years.

We want to create a better experience in the health insurance industry, offering employers cost-savings solutions that don’t disrupt employee healthcare preferences. Our clients are companies like us, and their employees are people like us. We believe they deserve something better and are growing our team to deliver it.

General Statement of Duties:

  • Ability to read, understand, and communicate medical benefits according to SPD language;
  • Respond to inquiries and phone calls from providers, policyholders, and agents regarding benefits, coverage, or claims status in accordance with established performance expectations;
  • Maintain quality customer services through call center; follow customer service practices; adhere to timely expectations according to established expectations;
  • Comfortable placing outbound calls for request and follow-up on additional information as needed for incomplete claims, to include but not limited to COB, accident investigations, eligibility, etc.;
  • Familiar with and understands various fee schedules

Skills and Qualifications:

  • Knowledge of TPA administrative services, policies, procedures and systems;
  • 6 months + of customer service call center experience in medical insurance environment addressing member and provider calls;
  • Dental and Vision benefit knowledge a plus;
  • Excellent verbal, communication, and written skills with strong organizational and research skills;
  • Proficiency in Microsoft Office (Word, Excel and Access);
  • Must be detail-oriented, have ability to work well under pressure, and handle multiple tasks with deadlines;
  • Bilingual (English/Spanish) skills a plus.

To the qualified candidate, we offer:

  • Excellent compensation commensurate with experience and performance
  • Comprehensive life, health and dental benefits
  • Participation in Profit Goal bonus plan
  • 401(k) plan with employer match
  • Reimbursement for education, association membership, and licensure expenses

Named a 2019, 2020 Top Work Place, as well as 2018, 2019, 2020, and 2021 Inc. 5000 fastest-growing companies, Roundstone embraces a fast-paced, innovative, and engaging atmosphere where collaboration and accountability are the standards.     

To apply to this position, please take our mandatory 7-10 minute survey, here, and email your resume/cover letter and salary requirements to hr@roundstoneinsurance.com

 
Submit my Resume

Policy and Contract Administration Specialist

Position Title: Policy and Contract Administration Specialist

Location: Lakewood, Ohio

Description: 

Roundstone Insurance was founded in 2003 with a vision of giving small and mid-sized businesses a better alternative for employee health and benefit plans. We’re an innovative insurance organization focused on the development, underwriting and serving of captive insurance programs. Hundreds of businesses rely on Roundstone as their trusted health insurance provider, saving them an average of 20 percent annually over the past decade. Roundstone is headquartered in Lakewood, Ohio with representatives throughout the United States.

In the position of Policy and Contract Administration Specialist at Roundstone, you will be exposed to many aspects of our health benefit/stop loss program. Candidate will gain first-hand experience and knowledge in:

(1) Proposal and contract generation

(2) Broker/Advisor communication

(3) Data analytics

(4) Salesforce utilization

(5) Policy administration

(6) Underwriting support

(7) TPA administration

(8) Process optimization

We’re looking for someone who will learn the specifics and use their knowledge to be inquisitive and further the growth of the Policy Administration department. You will receive extensive training and advancement is expected based on interest and aptitude. Other responsibilities and learning opportunities in other departments may be required on occasion as business levels warrant.

Qualifications, Required Skills and Proficiencies:

(1) Bachelor’s Degree or equivalent experience.

(2) Ability to prioritize projects and deliverables, while maintaining flexibility to accommodate time sensitive requests.

(3) Proficient with Microsoft Office (Excel, PowerPoint, Word).

(4) Knowledge of Salesforce.com, or similar CRM database applications as well as ability to learn new software systems.

(5) Able to work with a high degree of independence, creativity and entrepreneurial spirit in a fast pace rapidly growing business.

(6) Detail proficient with a strong commitment to accuracy.

Named a 2019, 2020 Top Work Place, as well as 2018, 2019, 2020 and 2021 Inc. 5000 fastest growing companies, Roundstone embraces a fast pace, innovative and engaged atmosphere where collaboration and accountability are the standards.   

To apply to this position, please take our mandatory 7-10 minute survey (link below, please cut and paste into your browser should it not take you to the survey) and email your resume/cover letter and salary requirements to hr@roundstoneinsurance.com.

https://go.apply.ci/p/0Dnvf9IQrCuWvBoq

Submit my Resume

Relationship Manager

Position Title: Relationship Manager

Location: Lakewood, Ohio

Description:

Demonstrates proactive ability to diagnose and fix root cause drivers of service problems. Develops and manages service plans in the most proactive and strategic manner possible. Proactively identifies potential service issues and takes steps to resolve those service issues that arise. Takes the lead on management of the integration of client’s and Roundstone’s internal organizations, with full responsibility for ensuring a smooth implementation that will be a building block to gaining the trust of employer groups. Educates customers on Roundstone specific policies, product information, and procedures as well as industry issues and related current topics.

Key Responsibilities:

(1) Understand the background of each employer group & advisor

(2) Collaborate to ensure a positive customer implementation onto the Roundstone/Bywater platform

(3) Timely and accurate issue resolution and management of potential escalations

(4) Collaborate with the CSI team to assure the employer’s health plan design is optimized

(5) Developing relationships with partnered vendors while conveying information, educating, and ensuring there is an understanding of any and all issues for all parties involved.

Knowledge & Skills Required:

(1) Commitment to continuous business improvement.

(2) Ability to problem solve and communicate in a concise manner

(3) Ability to identify and solve for process improvement opportunities

(4) Ability to work closely with internal and external stakeholders

(5) Have effective planning, organizational, and project management skills.

(6) Be able to manage multiple projects and tasks effectively and efficiently.

(7) Have excellent written and communication skills.

(8) Have the ability to work independently.

(9) Must be detail-oriented.

(10) Excellent analytical, and written and oral communication skills.

(11) Proficient in all Microsoft desktop applications. (Word, Excel, Project, PowerPoint, and Access)

Education & Experience:

(1) Bachelor degree from an accredited college or university- preferred

(2) Background in healthcare or insurance sales is strongly preferred

(3) 3-5 years of insurance industry experience, working for an insurance company, wholesaler, managing general agent or underwriter

(4) Customer Service experience

About us:

We’re dedicated to building a passionate and motivated team to support the double-digit growth we’ve seen over the past several years. To fulfill our mission, we have four core values that align and inspire us and are supported by our actions. If these speak to you, then please explore your fit for the role below and reach out to us:

  • Live Well: Be healthy and bring positive energy to all you do.
  • Work Smarter: Challenge mediocrity. Be in the business of getting things done, better.
  • Own it: Accountability is our middle name. Be on time, do what you say, and finish what you start.
  • Stay Curious: Always be learning. See opportunity everywhere and have a drive to know.

Named a 2019, 2020 Top Work Place, as well as 2018, 2019, 2020 Inc. 5000 fastest growing companies, Roundstone embraces a fast pace, innovative and engaged atmosphere where collaboration and accountability are the standards.

To apply to this position, please take our mandatory 7-10 minute survey (link below) and submit your resume/cover letter and salary requirements below.

Click Here to Take Survey

Submit my Resume